Student Support

An overview of support available to students

Your Support Pathways

HiSS Student Support - happy students

For general support and advice during your studies, including confirming attendance, extensions, interruptions, special circumstances, degree programme transfers, resources and regulations

Programme Directors, Course Organisers, teaching teams, Academic Cohort Leads and supervisors guide students' learning experience

Find out about our School community including representation, community events and funding

You can refer yourself to University and community support services or discuss support options with your School's Student Support Team

For undergraduate and taught postgraduate students

Your Student Support Team

Student Advisers are your first point of contact for general advice and support.

Academic Cohort Leadership

Your Programme Director has oversight of your programme of studies.

Your Academic Cohort Lead (ACL) will offer you learning and networking opportunities.

Teaching teams

Course Organisers and teaching teams direct your learning experience and provide specialist subject-related guidance.

Programme and assessment administrators

The School's team of administrators can advise on timetabling, course enrolments, access to Learn and assessment submission processes.

For postgraduate research students

Your Supervisor is your main point of contact for academic advice and support.

The Postgraduate Research Office can advise on requirements for all concession applications including: interruptions to study, programme extensions and leave of absences.  They can also provide guidance on other PGR processes such as annual reviews and thesis submission.

For additional support, the Student Support Team is available to you.

There is an active PGR community within the School. Various events are arranged throughout the academic year such as subject-specific seminars, research workshops, as well as informal socials.

If you would like to find out more, or are interested in becoming a PGR Representative, please contact the School PGR Office at or reach out to the current PGR reps at

Peer Support

Student Representatives share your feedback with the Programme Director and teaching teams. There are also students on School Committees.

The Student Community Leader runs School events for students and staff.

University Support Services

Specialist services and resources are available to help you develop study skills, prepare for work, promote your health and wellbeing, and support you during challenging times.